Exhibitor FAQs

LightFair 2021 is rescheduled for October at the Javits Center, New York. How does this impact you as an exhibitor? If your question is not answered below, or if you need further clarification, please contact sales@lightfair.com.

What are the new dates for LightFair 2021? What are the show hours?

LightFair 2021 trade show dates are Wednesday-Friday, October 27-29. The hours will be 9 am – 6 pm (Wed-Thu) and 9 am – 1 pm (Fri). The conference is rescheduled for Monday-Friday, October 25-29.

Our company is signed on as an exhibitor for the May 2021 show. Now that the show is moving to October 27-29, what do I need to do?

Look for an automated email from LightFair’s show management platform, Map Your Show (MYS) requesting you to log in and sign the new 2021 contract amendment. Log in to MYS using your credentials and follow the steps to accept and sign the amendment. The amendment addresses the new show dates and includes the new “Ease of Mind” cancellation policy for LightFair 2021. Current exhibitors are requested to sign the amendment by Friday, November 20, 2020.

What is the “Ease of Mind” cancellation policy?

In short, this is a provision that protects your investment in LightFair and offers a full refund if the 2021 show were to be canceled due to the current pandemic. The existing LIGHTFAIR 2021 EXHIBIT SPACE RENTAL AGREEMENT specifies that exhibitors will be refunded a proportionate share of their Space Rental Amount received which remains after deducting expenses incurred by Owner and reasonable compensation to Owner. However, LightFair recognizes that some exhibitors may be reluctant to participate in the October 2021 show without knowing their financial liability to LightFair should there be an event cancellation as a result of the ongoing pandemic. Therefore, the amendment to the contract stipulates: “Notwithstanding anything to the contrary set forth in the Agreement, in the event Owner cancels the Show in its entirety as a result of COVID-19 or considerations arising therefrom, Owner hereby agrees to provide Exhibitor a full refund of all monies, including deposits, paid by Exhibitor to Owner for LightFair 2021."

Will my company have the same booth location for the new October 27-29 dates as was contracted for May 18-20?

Yes, to ensure minimal disruption to exhibitors’ plans, LightFair was able to secure dates that provided the same exhibit halls so the floor plan will be the same. To retain your current booth location, you must log in to Map Your Show to accept the 2021 contract amendment by Friday, November 20.

What if my company wants to change our 2021 booth (move location, increase space or downsize)?

Booth change requests must be received by Friday, November 20, and will be addressed after Monday, November 30 in order of Priority Points. Click here to access the booth change request form and submit to sales@lightfair.com. Please note, downsize requests must be received by November 20 to avoid the downsize fees as stipulated in the 2021 Contract Terms & Conditions. Booth Change Request Form

Will there be a new booth payment schedule for the October 2021 show?

Yes, 50% of the company’s total invoice will now be due December 4, 2020. The final 50% of the total invoice will be required by April 16, 2021.

If my company determines we will be unable to exhibit during the new October 2021 dates, what will I need to do?

Please send an email to sales@lightfair.com to obtain the Refund Request Form. Please note, requests for funds to roll over to the 2022 show in Las Vegas or to be fully refunded must be received by Friday, November 20.

If my company elects to receive a refund, how soon would it be received?

Refunds will be processed within 10 business days following receipt of the emailed request.

How will exhibitors’ Priority Points be affected by the new show dates?

In accordance with LightFair’s written policy, manufacturers that exhibited in 2019 but not 2021, will retain their priority points for another year but will not receive an appointment for Round 1 of 2022 Space Selection. A manufacturer that does not exhibit for TWO CONSECUTIVE YEARS (now 2019 and 2021) will forfeit all previously earned Priority Points.

My company already made hotel reservations for the May 2021 show dates. How do we change our reservations for October 2021?

Exhibitors who have made reservations through onPeak, LightFair’s official housing vendor, will be rebooked at their current hotel for the new October dates. If you have questions, please contact onPeak via email lightfair@onpeak.com.

My company is very excited by the new October 2021 show dates and we are now interested in increasing our branding for the show. How can we take advantage of the special 10% discount on show sponsorships?

Available sponsorships for current exhibitors can be viewed and requested online by clicking here. Sponsorships are available on a first-come, first-served basis. Please note, the 10% discount will be offered until December 18.

My company has a new contact handling our participation at LightFair. How do I update our contact information?

Please notify sales@lightfair.com as soon as possible so we can get the updated contact set up in the Map Your Show system and for access to the Exhibitor Resource Center.

How did LightFair arrive at the decision to postpone the show until October 2021?

Safeguarding the health and safety of our exhibitors, attendees, vendors and staff is paramount to LightFair and was the catalyst behind our creation of the “Safer Floor. Safer Show.” guidelines. However, amidst the ongoing concerns surrounding the COVID-19 pandemic, and after having extensive conversations with many of our stakeholders, the Javits Center and other leaders in the trade show industry, we concluded that the five additional months of recovery time provided by rescheduling the show to October would alleviate the majority of our stakeholders’ apprehensions. Coupled with the new “Ease of Mind” cancelation policy in the AMENDMENT TO LIGHTFAIR 2021 EXHIBIT SPACE RENTAL AGREEMENT, we are confident that manufacturers will be optimistic and excited to exhibit during LightFair’s new October 2021 dates. We believe the move will attract a larger audience with greater comfort levels in attending an in-person event.

  • Contact LightFair

    If you have additional questions, please contact us.

  • Safer Floor. Safer Show.

    Your safety is our priority. We are committed to implementing safe and smart protocols.

  • Las Vegas Convention Center
    Las Vegas, NV USA

  • Trade Show
    May 5-7,

  • Conference
    May 3-7,

Conference schedule will be announced in January 2020.

May 19, 2019
May 20, 2019
May 21, 2019
May 22, 2019
May 23, 2019
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